At Poudrix Urban Zuri, your privacy is our priority. This policy explains how we collect, use, and protect your personal data when you shop with us.
1. Information We Collect
- Personal Details: Name, email, phone number, shipping & billing address.
- Order Information: Purchase history, preferences, and delivery details.
- Payment Details: Processed securely by third-party providers — we never store your card information.
- Account Information: Login details and saved grooming preferences (if you create an account).
- Technical Data: Device type, browser, IP address, and browsing activity.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders.
- Provide customer support.
- Personalise your shopping experience.
- Send order confirmations & delivery updates.
- Share special offers and grooming tips (with your consent).
- Improve our website and product selection.
3. Sharing of Information
We never sell your data. Information may only be shared with:
- Trusted logistics, IT, and payment service providers.
- Legal authorities when required by law.
- Marketing tools (only if you’ve opted in).
4. Data Security
All transactions are protected with advanced encryption and secure servers.
5. Your Rights
You may:
- Access or update your information.
- Request account deletion.
- Opt out of marketing communications anytime.
- Manage cookies in your browser settings.
6. Cookies
Cookies help us enhance your browsing experience by remembering preferences and personalising recommendations.
7. External Links
Our site may contain links to third-party websites. Poudrix Urban Zuri is not responsible for its content or privacy practices.
8. Updates
We may update this policy periodically. The latest version will always be available on this page.
Contact: support@poudrix.com